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Privacy Policy

By accessing, signing up and using LoveHabibi, you acknowledge and agree to this Privacy Policy

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data Lovehabibi LLP ("LOVEHABIBI", "Lovehabibi", "we", "us", "our", or "Company") collect, how we use it, your rights regarding your information, and how we keep it secure. By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

When you use our platform, you may provide us with:

  • Account and Profile Information: When you sign up, we collect your name, email address, and password. You may also choose to provide profile details, photos, descriptions, and preferences to enhance your experience.
  • Communication Data: When you contact us for support, provide feedback, or communicate through any channel, we collect the information you provide.
  • Payment Information: When you make payments, our third-party payment processors (such as Stripe) collect payment card information, billing information, and other data necessary to process transactions.
  • Survey Responses: Information you provide when participating in surveys, contests, or promotional activities.

2.2 Information We Collect Automatically

When you access our platform, we automatically collect:

  • Device Information: IP address, browser type, operating system, device type, language settings, mobile carrier, and general location (city, region, country).
  • Usage Information: Pages viewed, time spent on pages, referring websites, navigation paths, access times, features used, clicks, and other interaction data.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and collect usage information. These include essential cookies (necessary for site functionality), preference cookies (remember your settings), and analytics cookies (help us improve our service).

2.3 Information From Third Parties

We may receive additional information about you from:

  • Social Media: If you connect social media accounts or use social login features, we may receive profile information from those platforms.
  • Public Sources: Publicly available information that helps us verify identity or enhance our services.
  • Business Partners: Information from marketing partners, affiliate networks, or other business relationships.

3. Information Use

We may use your information in the following ways:

  • To Provide and Improve Our Services: We use your information to connect you with other users, process transactions and payments, personalize your experience, provide customer support, and improve our platform's features and functionality.
  • Research and Development: We analyze user behavior and feedback to enhance our platform, which may include creating aggregated, de-identified, or anonymous data from personal information.
  • Marketing and Communications: With your consent, we may send you notifications about new messages and matches, notifications about activity on our platform, updates about our services, and promotional offers. You can opt out of them at any time.
  • Safety and Security: We use information to verify accounts and activity, detect and prevent fraud, identify and block abusive behavior, and enhance the safety of our platform.
  • Legal Compliance We process your information, as needed, to enforce our Terms of Service, comply with applicable laws and regulations, respond to legal requests, and protect our rights and the rights of others.

4. Information Sharing

We may share your information with:

  • Other Users: Information in your profile is visible to other users according to your privacy settings. Messages you send to other users are visible to them.
  • Service Providers: We share information with vendors who help us provide services, including payment processors, cloud storage providers, analytics services, and customer support and marketing tools.
  • Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

We do not sell your information to third parties or monetize it outside the context of this platform.

5. Your Privacy Rights

You have rights with regard to the personal information we have collected:

  • Access and Portability: You can request a copy of your personal information and, where technically feasible, receive it in a structured, commonly used format.
  • Correction: You can update or correct inaccurate information in your account settings or by contacting us.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions.
  • Objection and Restriction: You can object to certain processing of your information and request restrictions on how we use it.
  • Withdrawal of Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise these rights, please contact our Support Team through this website. We will respond to your request within a maximum of 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls for employees and contractors
  • Secure data storage and transfer protocols

However, as no method of transmission over the Internet or electronic storage is 100% secure, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is deleted, we may retain certain information for a limited time to comply with legal requirements or prevent fraud.

8. International Transfers

Our servers are located in the European Union. If you are accessing our service from other regions, your information will be transferred to and processed in the EU. We ensure that such transfers comply with applicable data protection laws, including the GDPR. For transfers outside the EU, we implement appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions by the European Commission.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the platform or via email. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Support Team through this website, or write to us at FAO Data Protection Officer, Lovehabibi, 124 City Road, London EC1V 2NX, United Kingdom.

This Privacy Policy was last updated on 7 January 2026.