Help & FAQs
- Does it cost anything to join?
- How long will it take for my profile to be approved?
- Can I sign up without a photo?
- Can I change/edit my profile after I've signed up?
- I signed up but didn't receive any confirmation email. Why?
- My profile was rejected after I signed up. Why?
- I uploaded photos to my profile. Why aren't they showing?
- One of my photos was rejected. Why?
- I've forgotten my username/password. What can I do?
- How do I change my username or password?
- How do I hide my profile?
- How do I delete my profile?
- How private is my profile (can non-members see it)?
- One of my messages/favorites/friends has suddenly disappeared. Why?
- How can I get in touch with LoveHabibi?
Does it cost anything to join?
No, it's free to sign up.Back to top ↑
How long will it take for my profile to be approved?
You can start using LoveHabibi immediately after signing up. However, your full profile won't be visible to other members until it has been reviewed, always within 24 hours.Back to top ↑
Can I sign up without a photo?
Yes, you can upload and edit your photos later, if you wish.Back to top ↑
Can I change/edit my profile after I've signed up?
Yes, you can edit your profile anytime after you've signed up.Back to top ↑
I signed up but didn't receive any confirmation email. Why?
A confirmation email has been sent and should have arrived almost instantly. The email may have ended up in your spam folder, or might have been delayed for reasons outside of our control. If the email hasn't arrived within 24 hours of signing up, please contact us.Back to top ↑
My profile was rejected after I signed up. Why?
If your profile was rejected, it either wasn't completed seriously or had inappropriate content of some kind. We aim to maintain a high standard with regard to profiles, for the benefit of all members. If your profile has been rejected, you can edit and re-submit it. Until you do so, your profile will not be visible to other members.Back to top ↑
I uploaded photos to my profile. Why aren't they showing?
Newly-uploaded photos are quickly reviewed before they are made visible on the website, always within 24 hours.Back to top ↑
One of my photos was rejected. Why?
The most likely reason for this is that your photo was considered inappropriate, or there was something about your photo that other members might consider offensive. In the interests of the wider community and to respect the cultural and religious sensitivities of our members, photos containing excessive nudity or sexual innuendo are rejected. Please upload a different photo instead.Back to top ↑
I've forgotten my username/password. What can I do?
You can request your username and password to be emailed to you. Send me my username/password ›Back to top ↑
How do I change my username or password?
To change your account details, sign in, go to the Profile section, and click on Edit Profile. Do remember to save any changes once you're done.Back to top ↑
How do I hide my profile?
To temporarily hide your profile from other members, sign in, go to the Profile section, and click on Hide Profile.Back to top ↑
How do I delete my profile?
To permanently delete your profile, sign in, go to the Profile section, and click on Delete Profile.Back to top ↑
How private is my profile (can non-members see it)?
Your full profile is visible only to registered members, never the outside world. Your profile main photo may be occassionally displayed outside the registered members' area of the website to showcase what the site has to offer to new members. If you do not wish your photo to be used in this way, sign in, go to the Profile section, click on Edit Photos, and adjust your photo visibility options at the bottom of the page accordingly.Back to top ↑
Some of my messages/favorites/friends have suddenly disappeared. Why?
This can occassionally happen if a member decides to delete his/her profile. To respect their privacy, we also delete the person's activity on the site.Back to top ↑
How can I get in touch with LoveHabibi?
Please use our contact form to send us a message.Back to top ↑
What does it cost to become a Premium member?
Premium membership costs $9.90 a month (or the equivalent in your currency), or even less if you purchase several' months membership in one go. Lifetime premium membership is also available.Back to top ↑
What payment methods does LoveHabibi offer?
Payments to LoveHabibi are handled by PayPal™, one of the world's leading online payment networks. PayPal™ offer a wide range of standard online payment options. For more information, please visit www.paypal.com.Back to top ↑
What currencies can I pay in?
PayPal™ supports all major currencies, as well as a long list of smaller ones. For more information, please visit www.paypal.com.Back to top ↑
How secure is LoveHabibi's payment system?
For your peace of mind, LoveHabibi does not handle, store, or have access to your payment information at all. All payments are handled by PayPal™, one of the world's leading online payment networks. For more information, please visit www.paypal.com.Back to top ↑
How do I cancel my Premium membership?
As there are no subscriptions to bother yourself with, there's no need to cancel anything. Once you've purchased a premium membership, it will last for the duration of the period you've chosen and cancel itself automatically afterwards.Back to top ↑
Can I get a refund if I cancel my Premium membership?
Because our membership works on a simple one-off payment basis, it is impractical for us to offer refunds in response to cancellations. We've focused on keeping our prices low instead (we're on average 300% cheaper than other comparable websites). However, if you've been very dissatisfied for some reason, please contact us and let's discuss what we can do about it.Back to top ↑
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